Specialists in Aged Care Integration Automation

Most aged care integration projects complete within 2-4 weeks. we use a phased or waterfall development approach depending on your implementation preference, then expanding gradually without disrupting daily care operations.

Yes, our integration is dynamic. We actively monitor your care system - your source of truth - so if any fields are updated or if the remainder of a form is completed after the initial push, those changes will automatically sync to the destination system or form.

However, a common scenario in clinical and incident workflows is that once a form is closed or fully approved, updates are typically locked to maintain audit integrity. That said, this behaviour can be configured based on your organisation's preferences - enabling or disabling post-approval updates as needed.

Yes, our integration is fully dynamic and real-time. When you update any field value in your care system after the initial push, our system automatically detects these changes and syncs them across all connected platforms. This ensures data consistency and eliminates the need for manual re-entry.

The system maintains a complete audit trail of all changes, so you can track when and what was updated across your entire integrated ecosystem.

The beauty of proper integration is that your staff continue using their familiar systems exactly as before – they just work better together. There's minimal learning curve since the interface remains the same. We provide comprehensive staff training during implementation and ongoing support to ensure smooth adoption. Most staff find the experience easier, not harder.

Most aged care providers see ROI within 6-12 months, even though ROI is realised from day 1 of integration deployment.

Typical annual savings range from $70,000-$90,000, primarily from reduced administrative time (60% reduction), improved billing accuracy, streamlined compliance reporting, and better operational efficiency. The exact savings depend on your facility size and current system complexity.

Yes, all integrations are built to meet aged care regulatory requirements including Australian Privacy Principles (APP), ISO 27001 security standards, and Aged Care Quality Standards (ACQS). We maintain complete audit trails, encrypted data transmission, and regular security monitoring. Your compliance reporting becomes more robust with automated documentation.

We suggest starting with your most critical integrations - typically your care system - and expanding from there. Our solution is designed to scale, so each new integration builds on the existing framework, making future additions seamless and cost-effective.

We also offer both partial and complete integration of forms and processes, allowing you to tailor the implementation to your operational needs and priorities.

Every client receives a dedicated aged care integration specialist, 24/7 system monitoring, and unlimited support for any integration-related questions or adjustments. We proactively monitor all connections, provide regular system health reports, and ensure your integrations continue running smoothly as your operations evolve.

Our integrations are built to adapt automatically to system updates from your software providers. We maintain ongoing monitoring to detect any changes and provide immediate support to ensure connections remain seamless. When providers release major updates, we test compatibility and make any necessary adjustments before they impact your operations.